// Terms of Service
The agreement
The terms below cover every booking, 5-session block and membership at AR Football Development. They keep things clear for players and parents — what to expect from us, and what we ask of you. Last updated October 2026.
Bookings & payment
- 01Sessions are booked through this site and paid for securely at checkout via Stripe. Your place is confirmed once payment is complete and you receive the confirmation email with your calendar invite.
- 02All sessions run for 60 minutes at one of our Newcastle venues. Please arrive 10 minutes early so the player can settle in and warm up with the group.
- 03Booking a session means the player (and their parent or guardian) accepts these terms and our operating standards.
Cancellations & rescheduling
- 01You can reschedule a session free of charge up to 24 hours before it starts — just message us and we'll rearrange.
- 02Cancellations made less than 24 hours before the session, or missed sessions without notice, forfeit that session.
- 03If we ever have to cancel a session — weather, venue or coach availability — you will never lose it: we reschedule it free of charge or credit it to your account.
5-session blocks
- 01Blocks of five 1-2-1 or small group coaching sessions are valid for six months from the date of purchase.
- 02Block sessions are scheduled directly with us after purchase, and each one is confirmed by email and added to the calendar.
- 03Individual sessions within a block follow the same 24-hour rescheduling policy as single bookings.
Memberships
- 01Development phase memberships are monthly subscriptions, billed automatically through Stripe on the same date each month.
- 02You can manage your payment method, update your card or cancel your subscription at any time through the billing portal — cancellation takes effect before your next billing date, and we don't lock anyone into long contracts.
- 03Memberships include the sessions stated on your plan. Unused sessions don't roll over into the following month, so it's always best value to use your full allocation.
- 04If we change a membership price we'll give you at least 30 days' notice before the change takes effect.
Player conduct & supervision
- 01Players must follow the coach's instructions at all times and treat coaches, other players and venues with respect.
- 02Parents and guardians remain responsible for players before and after session times. You're welcome to stay and watch pitchside throughout.
- 03We may end a session early if a player's behaviour compromises the safety or enjoyment of others.
Health & medical information
- 01Accurate medical information, previous injuries, allergies and emergency contact details must be provided at intake and kept up to date.
- 02Please tell your coach before the session about anything new — an injury, illness or medication — so training can be adjusted safely.
- 03Players should bring shin pads and a water bottle to every session; moulded boots or trainers only, no metal studs on 3G surfaces.
Liability & belongings
- 01We hold full public liability and coaching liability insurance for all coaching activities at every venue we operate from.
- 02Personal belongings are brought to sessions at your own risk — please leave valuables at home.
Your data
- 01We handle player and parent data in line with GDPR: it's used only for coaching, bookings and communication, and never shared with third parties.
- 02You can request access to, correction or deletion of your data at any time — see our Operating Standards page for the full privacy detail.
Questions about any of these terms before booking? Message us any time — we'd rather explain it up front than have you find a surprise later.